Help and contact

During launch every video is processed up to its first 30 minutes. We tell you before you start, and you're only charged for what we process. Longer videos are coming.

No. When a video fails, the time held for it goes back to your hours, free or paid. You can see this on Usage and plan.

Paid plans get their hours every Monday at 00:00 IST; unused hours don't carry over to the next week. Free hours don't reset: each phone number gets 6 free hours once, and they never expire. They end when you start a paid plan, and if a paid plan ends you need a plan again to get new hours.

Public YouTube videos, and video files you upload (up to 1 GB). Private and age-restricted YouTube videos can't be read. Notes come in English, Hinglish or Hindi, and only contain what is in the video.

Uploads are private to you. We delete the original file 24 hours after it is processed; your notes stay in your library until you remove them.

To cancel, open Usage and plan and choose Cancel plan. Your plan stays until the end of the period you have paid for, then it won't renew. To ask for a refund, write to us below: choose “Payment or invoice” and give the payment date. Your receipts and invoices are on the same page. Our refund and cancellation policy has the details.